Program Manager, ACES


Job title: Program Manager, ACES

Company: Amazon

Job description: Description

Program Manager, ACES

Job ID: 1820657 | Q Tech General Trading LLC

DESCRIPTION

Job summary

At Amazon, we’re working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering hundreds of thousands of items each day and fulfilling customer orders from all over the world.

Do you want to be part of a team that is bringing Amazon to the front door of our customers across the MENA region? Do you want to help design, develop and improve the way Amazon builds this business? Then this is your opportunity to make history!

By deploying a new Amazon delivery solution we ensure that our customers’ orders are delivered as quickly, accurately, and as cost effectively as possible. To excite our customers we continually innovate and provide best-in-class service levels through the near-constant introduction of new delivery services.

Amazon is looking for a motivated individual for the profile of Program Manager, Standards, Benchmarking and Audit for its Last Mile (LM) operations team. Key Responsibilities include

  • Lead process standardization projects across the LM sites
  • Drive excellence programs and create global benchmarks
  • Defining, implementing, measuring and improving standard work processes that will drive customer experience and performance improvement within our delivery station network.
  • Influencing business-critical decisions that enable scale and deliver consistent, industry leading, performance within our operations.
  • Lead an audit mechanism to ensure that work standards are being adhered to across the LM sites

To be successful in this role you will need to be an influencer capable of working effectively with senior leadership across multiple organizations. You will also need to be a self-starter, proven program leader, diligent project leader, communicator, and problem solver with strong analytical skills. You will work with cross-functional teams on complex logistics problems, deal with ambiguity and advocate on behalf of the customer.

Basic qualifications:

  • A degree in Engineering, Mathematics, Operations/Logistics/Supply Chain, or other technical field from an accredited university
  • 3+ years Operations/Logistics and/or Continuous Improvement Experience
  • Background in Logistics, Supply Chain or Manufacturing Operations
  • Knowledge and understanding of Lean principles and toolkit
  • Willingness to travel as necessary, up to 30%

Preferred qualifications

  • Master’s Degree in Engineering, Industrial Engineering or Logistics & Supply Chain
  • Lean/Six Sigma Black Belt certification

BASIC QUALIFICATIONS

  • A degree in Engineering, Mathematics, Operations/Logistics/Supply Chain, or other technical field from an accredited university
  • 5+ years Operations/Logistics and/or Continuous Improvement Experience
  • Background in Logistics, Supply Chain or Manufacturing Operations
  • Knowledge and understanding of Lean principles and toolkit
  • Proficient with MS Excel
  • Willingness to travel as necessary, up to 40%

PREFERRED QUALIFICATIONS

  • Master’s Degree in Engineering, Industrial Engineering or Logistics & Supply Chain

Expected salary:

Location: Dubai

Job date: Fri, 26 Nov 2021 00:17:11 GMT

Apply for the job now!

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