Business Analyst – Shopping Experience


Job title: Business Analyst – Shopping Experience

Company:

Job description: Are you obsessed about customers, passionate about working with data and eager to make broad business impact? Do you thrive in a fast-paced environment and enjoy transforming data into actionable recommendations to delight our customers? We are look Are you obsessed about customers, passionate about working with data and eager to make broad business impact? Do you thrive in a fast-paced environment and enjoy transforming data into actionable recommendations to delight our customers? We are looking for a Business Analyst – Shopping Experience to proactively identify customer pain points with significant business impact, facilitate analysis to identify opportunities, analyze, visualize, and deliver insights to help serve our customers better. In this role you will partner with Product Managers, Tech and Business Leaders to deliver data-driven recommendations and insights, identify areas of improvement and influence teams direction. This role requires significant cross functional partnership and clear communication skills. Successful candidates will thrive in a fast-paced, ambiguous, growth-oriented and collaborative environment. The ideal candidate will be highly analytical, excited about data and generate insights that will influence Customer Experience (CX) in MENA, a multi lingual region and over-indexed on Mobile Experience. You will articulate and deliver comprehensive customer insights to better understand opportunities to improve the shopping experience of our customers. Think big and own the long-term vision to improve customer experience. Lead and own the product roadmap and tech initiatives to improve the end-to-end customer journey. Own relationship with internal and external tech and business teams around the globe. Partner with senior leaders to drive cross-organizational initiatives. BASIC QUALIFICATIONS . Bachelor’s degree in a quantitative field, tech, industrial engineering, or equivalent. . Highly analytical, detail oriented with advanced financial modeling and reporting skills. Excellent quantitative skills ability to use data and metrics to back up assumptions and develop business cases . 5+ years of relevant experience in business analysis for Consumer-Facing products. . Advanced skills in SQL, Microsoft Excel, data, and visualization tools. . Excellent written and verbal communication skills . Demonstrated success leading project delivery for large, cross functional products / programs . Desire to work in a fast-paced, highly ambiguous entrepreneurial culture PREFERRED QUALIFICATIONS . Master’s degree in business, engineering or a related field . Track record of hiring and developing high-performing team

Expected salary:

Location: Dubai

Job date: Tue, 21 Dec 2021 23:43:58 GMT

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