Information Technology Administrator


Job title: Information Technology Administrator

Company: Enpi Group

Job description: Job Details

Short Description:

The I.T. Administrator is responsible for providing technical assistance and related support to computer systems, hardware, or software. And respond to queries, runs diagnostic programs, isolate problems, and determines and implements the solution.

Responsibilities:

  • Provide technical assistance and support for incoming queries in person or over the phone and work on other related computer systems, software, and hardware issues.
  • Provides required training on specific topics to the end-users/employees.
  • Work on day-to-day and periodic maintenance to ensure the system performance is up to level by running diagnostic programs, monitor the LAN/WAN technical issues, and following up with customers to ensure the issue has been resolved.
  • Responds to email messages for customers seeking help.
  • Install, modifies, and repairs computer hardware, peripherals, and software.
  • User Access management.

Required Skills & Abilities

  • Problem Solving Skills
  • Technical & Organized Mind
  • Attention to details
  • In-depth knowledge of Computer Science
  • Ability to describe technical information in easy to understand terms
  • Good Communication skills
  • Work with a high level of confidentiality

Experience

Minimum 2-3 years of experience in a similar role

Qualification

  • Bachelor’s degree in Computer Science/Information Technology or associate degree
  • Certification like MCSA, CISCO

Expected salary:

Location: United Arab Emirates

Job date: Sun, 24 Oct 2021 07:51:29 GMT

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