Director, Digital & Technology Audit


Job title: Director, Digital & Technology Audit

Company: Majid al futiam

Job description: Job Description

Job Title Finance

Description

Job Description Job Title Finance Description Director, Information Technology (2048) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn. Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion. About the Role The Director of IT, Operations is accountable for the smooth 24/7 operations of all major applications, such as, but not limited to, core line of Business Applications and interfaces across both The Royal Atlantis and Atlantis The Palm hotels. Works independently with direction from the VP of IT, and Director of IT, collaborates closely with other IT subject matter experts and business stakeholders. Manage a large team of IT specialists providing strategic direction and guidance on day to day operations. Provide and maintain consistent delivery of IT support services to the business in order to satisfy both our internal customers as well as our Hotel guests. Are you a tech-savvy, analytical professional eager to deliver quality business results? Do you enjoy being a problem solver and solutions engineer? Atlantis, Dubai is looking for forwarding thinking minds, able to identify potential areas for change, and implementing sound business solutions. About You Ideally, we’d like you to have a bachelor’s degree in computer science, or a related field, and experience at Director level within a similar role, You will ensure that excellent customer service and communication is a hallmark of the IT department. Ensure effective use of resources to provide a 24/7 1st & 2nd level support service, as well as establishing, administering and maintaining software and hardware installations that provide IT services to all departments across both hotels, driving the IT Operations team to achieve operational efficiencies, liaising with department heads to gather requirements and determining deliverables according to business expectations. Also, managing Vendor/Partner relations for technology supplies and project implementations, as well as interfacing with the business units until project completion. Ensuring Vendor/Partners comply with SLAs in terms of timeframes, deliverables, compliance and performance metrics. You will also be able to demonstrate your IT leadership experience by nurturing and coaching the IT team on technology best practices, process improvement problem solving, skills development, and colleague engagement. The following experience is essential to the role: Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analyzing Information, Professionalism, Problem Solving, Scheduling staff, Inventory Control, Verbal Communication. Strong leadership skills, ability to influence at all levels, ability to manage a large diverse team. Vendor management experience ability to drive business value from partners Strong knowledge and practical experience of application support across hospitality solutions and integrations. (Opera PMS, Simphony, HotSOS, HSIA etc..). Hands on knowledge of Microsoft products and platforms Office 365, Microsoft Windows server and desktop technology’s, Active Directory, SCCM, SolarWinds. MCSE Certification or equivalent Strong technical skills with the ability to troubleshoot Thorough understanding of IT security concepts and principles Experience with low-voltage Category (Cat6) cabling, installation, termination, and troubleshooting Experience with Ethernet networking, LAN/WAN network technologies, the OSI model, TCP/IP, switching, routing, Wi-Fi, IP addressing, DHCP, DNS, and VLAN Experience with architecting, implementing, and maintaining IT systems in a high-availability environment ITIL and ITSM practical experience and knowledge Able to demonstrate a strong understanding of VMware and virtual machine technologies Storage EMC/NetApp Practical experience managing backup Solutions and Disaster Recovery BA in computer science or related field Strong interpersonal and communication skills Strong transformational leadership skill Strong organizational skills Strong administrative abilities Has previously worked in large scale dynamic environments Ability to work under pressure, manage ambiguity, change and time constraints Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Expected salary:

Location: Dubai

Job date: Tue, 25 Jan 2022 05:52:27 GMT

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