Fitness Receptionist


Job title: Fitness Receptionist

Company: Careers International

Job description: Job Description

Job Title Fitness receptionist

Description

To report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standard.
To give your full cooperation to all guests, and assist in a prompt, caring and helpful manner.
To anticipate guest’s needs wherever possible and react to these to enhance guest satisfaction.
To promote a helpful and professional image to the internal and external customer.
To ascertain a high degree of guest satisfaction (to receive zero complaints about your department).
To use guest names whenever appropriate.
To have a good knowledge of all the different types of rooms, hotel facilities, and hours of operation, restaurants, shops and function rooms.
To be well informed about special functions and events held in the hotel on a daily basis.
To be aware of the hotel management, their office location, role and availability.
To attend all training sessions as required.
To keep your work areas clean and tidy at all times.
To maintain professional confidentiality and never disclose any secrets pertaining to the Company.
To carry out any reasonable duties as requested by a senior manager.
To resolve and log guests complaints or promptly pass them to the right managerial level if unable to do so.
To check in and register guests accurately in accordance with established policy and procedures.
Good communication and information of previous and future shifts to be maintained through the Front Office Logbook.
To liaise with Reservations ensuring Reception is fully updated on today’s arrivals.

Requirements

Minimum 1 year of experience working in a fitness club is a must
Previous experience working in a commercial or luxury fitness establishment is preferred
Previous experience working in a 5-star hotel environment will be an advantage
Good knowledge on computer systems is a must (excel/word/outlook)
Clear communication; effective verbal and written communication skills in English (minimum intermediate level).
Min height 165cm
European nationality preferred

Expected salary:

Location: Dubai

Job date: Mon, 31 Jan 2022 00:02:05 GMT

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