Senior Operations Specialist

Job title: Senior Operations Specialist

Company: SAP

Job description: What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


  • Ensures the enhancement of business and process performance, project and change management, organizational design.
  • Manages large projects and develops detailed timelines & plans and creates ad-hoc teams (virtual or otherwise) to best meet the needs of the business.
  • Ensures flawless execution to meet project expectations & deadlines in support of global SAP and/or unit/area specific goals and strategy.
  • Makes difficult and complex decisions which address key business issues and gives consideration to the impact on other parts of the business/organization.
  • Provides coaching to team members inside and outside one’s own department as required.
  • Has a broad network in the department, unit, board area and/or SAP-wide to facilitate support for standards, processes, tools & guidelines.
  • Acts as channel for cascading information into the business unit as well for outbound communication.


Area 1: Strategy to Execution

  • Provide neutral & holistic view on organization/unit/area
  • Ensure development of (board) area specific strategy, execution and operational plans
  • Monitoring of specific goals (scope, quality, budget, time) and continuous enhancements and adoption to new requirements
  • Overall coordination of program/projects management activities on senior level
  • Provide program & project management support for (area specific) projects
  • Execute resources planning (proposal & alignment across area)

Area 2: Process Definition & Enhancement

  • Develop concepts for continuous improvements of tools, processes, and content
  • Ensure delivery of process guidelines, standards, methods & tools
  • Monitor process compliance and compliance to SAP-wide standards

Area 3: Day-to-Day operations

  • Ad-hoc issue resolution & support of senior management upon request
  • Execution and analysis of periodic reports and alignment of results across the entire unit/area
  • Definition of new reports
  • Organize planning meetings and alignment of results across the entire unit
  • Creation of concepts for information rollout (newsletter, Corporate Portal content, Wiki-pages)
  • Advanced Event Management of unit/(board) area events (including logistical infrastructure, scheduling, registration, cost analysis)


  • 3 – 5 years of working experience
  • Experience working within operations related fields is an advantage


  • University degree or comparable experience
  • Internal Processes & Tools according to area of responsibility (e.g. PIL, Procure2Pay etc.)
  • Functional Certification according to area of responsibility (e.g. Portal, BW/BI, etc)
  • English: Level 3: Fluent (Able to fluently understand and communicate verbally and in writing)

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or , APJ: , EMEA: .

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:326584 | Work Area: Administration | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:

The key to SAP’s success? Our people.

We grow. We lead. We innovate – together! We believe that the difference between success and failure is a great team. As colleagues, we support, challenge, and inspire one another every day. We’re results-driven and ready to go the extra mile for our customers. We all work from different places dealing with different challenges and opportunities. But our goal is mutual. We build breakthroughs, together.

Driven by innovation? It’s in our DNA.

At SAP, innovation is more than just developing top-notch software – it’s creating technologies that open up new possibilities. As a cloud company we are future-proofing our customers’ business and building systems that provide a foundation for growth and innovation. We know this doesn’t happen by accident, so we provide a working environment that promotes free thinking, bold ideas, and collaboration. Of course, having the resources and expertise of a major global organization helps too.

Got ambitious goals? Achieve them – at SAP.

Stay relevant, agile, successful. SAP’s robust portfolio of learning and development offerings helps you unlock your potential, stay ahead of technology and accelerates your career. At SAP, we want to make sure our employees are happy, healthy, fulfilled, challenged – and working towards their individual career goals.

There’s more to it than coding.

Learn, innovate, and get rewarded. Be your best in a flexible and collaborative environment. The boldness it took to start our company is exactly what we need to keep growing it. That’s why we introduced the Hasso Plattner Founders’ Award – the highest employee recognition at SAP. It’s awarded annually by the CEO to an individual or team whose extraordinary achievement best delivers on SAP’s vision and strategy.

Driven by innovation.

SAP has continuously evolved to become a market leader in end-to-end enterprise application software, database, analytics, intelligent technologies, and experience management. Our customers are solving the world’s hardest problems. As a cloud company we are future-proofing our customers’ business and building systems that provide a foundation for growth and innovation. Our vision of the future of enterprise IT is simple – software must be hyper-personalized, modular in nature, and support outcome-based business models.

Not all heroes wear capes.

The key to SAP’s success? Our people. They are innovators, leaders, and all around great human beings. They come from many different countries, speak many different languages – and bring their own unique to the table.

Senior Operations Specialist

Facility: 326584

Posted Date: Feb 8, 2022

Work Area: Administration

Career Status: Professional

Employment Type: Regular Full Time

Expected Travel: 0 – 10%


Dubai, Dubai, AE, 118353


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Expected salary:

Location: Dubai

Job date: Thu, 10 Feb 2022 04:58:45 GMT

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