Education Solution Engineer – MEA

Job title: Education Solution Engineer – MEA

Company: Zoom

Job description: Job Description

Job Title IT


The Education Solutions Engineer role at Zoom is an exciting and rewarding position. We are looking for a technical sales professional with knowledge of customer business drivers to adopt the Zoom Communication platform. The Education Solutions Engineer acts as a trusted advisor and plays an integral part in delivering Happiness to our customers.

This individual serves as the lead advocate for Education Market in the region translating technical needs into product development recommendations, testing of customer environments and driving customer demand/features internally within Zoom.

Must be able to understand and articulate Zoom’s architectural advantages to our customers and support the Education vertical Account Executive team within the Region when it comes to proposing and designing solutions to our customers biggest collaboration challenges.

The ideal candidate will be self-driven and have a background in Unified Communications and collaboration (UC&C) including telephony, video and applications sales, knowledge of Zoom communication platform (Chat, Meetings, Video, Phone, Marketplace/API) and/or competitive equivalent.

In depth knowledge of Microsoft and application-based competition is preferred.
As a Solutions Engineer you will be:
Designing next generation communication solutions for Zoom customers

Conducting demo and proof of concepts for prospective Zoom customers

Solution and architectural design and selling

RFQ/RFP response/preparation

Building competitive intelligence

Working across multiple countries

Driving the Zoom Vision

We will greatly promote the use of the amazing Zoom tools we have to maximize all the resources at Zoom but there will be travel required
Skills Required
Strong business acumen and executive presence

Excellent communication skills

Create, present and document technical solutions

Ability to present topics in a clear and concise manner to many levels of technical skill sets and audience s

Team player

Act as a leader when the situation warrants

Be flexible and able to function in a high growth environment

Formulate and communicate a technical solution / vision

Problem Solving , Critical thinking
Technical Skill Required
SaaS Collaboration technical sales skill i.e. Web Conferencing , UCaaS

Project management

Networks and Information security

Virtualization Technologies

Learning Tool Interoperability (LTI) /Learning Management Systems (LMS)

API’s and Integrations
Minimum Qualifications:
BA/ BS or equivalent

Extensive Technical experience in Collaboration technologies (background in cloud telephony, video and applications sales, UCaaS, knowledge of Zoom communication platform (Chat, Meetings, Video, Phone, Marketplace/API) and/or competitive equivalent

Experienced in Education Vertical Solutions selling

Deep experience of Education sector technical terminologies

knowledgeable about different classrooms setup and the integration with other technologies

Understanding of the Hybrid classroom technology

Wide Experience of Learning Management Systems (LMS) available in the market and methods of integrations

Experienced in customer facing technical roles required

Competitive knowledge (in their area of specialization) including solution, technology and product offerings

Zoom Communication platform and end-to-end positioning required.

Be flexible and able to function in a high growth environment

Business level communicator both written and oral in Englishand Arabic
Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

Expected salary:

Location: Abu Dhabi

Job date: Wed, 16 Feb 2022 00:00:14 GMT

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