Ecommerce Fulfilment Manager


Job title: Ecommerce Fulfilment Manager

Company: Aramex

Job description: Location-Dubai , ,United Arab Emirates (AE)

Job ID -4349

Job Responsibilities :

The e-commerce fulfillment manager will oversee all aspects of ecommerce order receipt, order preparation and order fulfillment to satisfaction of customer.

  • Manage all areas of the warehouse and fulfillment operations for the ecommerce customers
  • Ensure all ecommerce orders are fulfilled in full and as per the agreed SLAs with each customer
  • Measure and report performance KPIs on customer level
  • Monitor and control the cost
  • Ensure continues improvements to the operations
  • Partner with other cross functional managers on staffing scheduling and coordination of critical resources required to successfully execute the fulfillment plan
  • This is a working management position. The ideal candidate will be able to balance working in the warehouse, managing the warehouse staff members, and completing all other functions of the job.
  • Plan for peak seasons to make sure that the agreed service levels are met
  • Ensure the highest levels of inventory accuracy

Ideal candidate should have:

  • Not less than 5 years of experience in a fast pace ecommerce fulfillment
  • University degree in (Supply chain, logistics, Industrial engineering)
  • Warehouse management system experience ideally (INFOR)
  • Excellent communication (English)
  • Advance Microsoft excel skills

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

Expected salary:

Location: Dubai

Job date: Wed, 09 Mar 2022 04:54:11 GMT

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